Operations Manager
Sydney
AI/ML
Permanent / Full Time
About Us
Nuage Technology Group is a dynamic and fast-growing technology recruitment firm specialising in four key areas of the Australian market: Cloud, Engineering, Cyber, and Data & AI. Founded 2.5 years ago by three passionate partners, we’ve experienced rapid growth and are entering a pivotal phase of expansion.
We operate with a clear focus: hiring senior recruiters with niche markets and broad networks and deliver a world class service to our clients. This approach has enabled us to build a high-performing team of 7, with plans to add 3 more team members this year, and continue scaling annually.
It's also enabled us to add a Fortune 500 companies, world leading Enterprises and a host of companies leading the way when it comes to AI and Cloud.
Our culture blends agility, autonomy, and fun. From Super Trips to tailored bonus structures, clear progression plans, and perks like free barista-made coffee every day, monthly lunch clubs, and a day off for your birthday, we’re committed to creating an environment where people thrive and enjoy the journey.
Role Summary
As Operations Manager, you’ll be the backbone of our internal operations - driving efficiency, compliance, and scalability across all functions. This is a highly autonomous role with plenty of room to shape processes, introduce improvements, and influence strategic direction. You’ll work closely with the founders and team leads to ensure our systems, people, and workflows are aligned for continued success.
Key Responsibilities
Recruitment & Onboarding Operations
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Nuage Technology Group is a dynamic and fast-growing technology recruitment firm specialising in four key areas of the Australian market: Cloud, Engineering, Cyber, and Data & AI. Founded 2.5 years ago by three passionate partners, we’ve experienced rapid growth and are entering a pivotal phase of expansion.
We operate with a clear focus: hiring senior recruiters with niche markets and broad networks and deliver a world class service to our clients. This approach has enabled us to build a high-performing team of 7, with plans to add 3 more team members this year, and continue scaling annually.
It's also enabled us to add a Fortune 500 companies, world leading Enterprises and a host of companies leading the way when it comes to AI and Cloud.
Our culture blends agility, autonomy, and fun. From Super Trips to tailored bonus structures, clear progression plans, and perks like free barista-made coffee every day, monthly lunch clubs, and a day off for your birthday, we’re committed to creating an environment where people thrive and enjoy the journey.
Role Summary
As Operations Manager, you’ll be the backbone of our internal operations - driving efficiency, compliance, and scalability across all functions. This is a highly autonomous role with plenty of room to shape processes, introduce improvements, and influence strategic direction. You’ll work closely with the founders and team leads to ensure our systems, people, and workflows are aligned for continued success.
Key Responsibilities
Recruitment & Onboarding Operations
- Maintain data integrity across our CRM (candidates, clients, placements, compliance).
- Lead onboarding for new hires and contractors, including system access and account setup.
- Ensure consultant ownership and deal tracking is accurate across platforms.
- Develop and manage standardised templates and workflows for contracts and deal compliance.
- Simplify and maintain documentation across SharePoint with consistent naming conventions.
- Oversee invoicing and payment processes using accounting software.
- Generate financial reports and track spend, billings, and forecasts.
- Maintain Excel-based tools for timesheets and performance tracking.
- Evaluate and implement new tools and plugins to enhance operational efficiency.
- Customise CRM workflows and collaborate with IT for system access and upgrades.
- Build and maintain dashboards and reports for GPPW, billings, extensions, and team performance.
- Provide insights and support for leadership reviews and planning.
- Coordinate LinkedIn and website marketing efforts with our brand new external Marketing team.
- Support visual content creation using Canva and other tools.
- Manage office logistics, supplies, and vendor relationships.
- Organise team-building events and client entertainment.
- Oversee visa applications and sponsorships for international hires.
- 4+ years in operations, ideally within recruitment or professional services.
- Proficiency in CRM systems, accounting software, SharePoint, and Excel.
- Strong organisational and communication skills.
- Experience leading cross-functional initiatives and driving process improvements.
- A proactive, solutions-oriented mindset with high attention to detail.
- A high-growth business with a proven track record and ambitious plans.
- A fun, flexible, and supportive culture that values autonomy and initiative.
- Annual Super Trips, tailored bonuses, and clear career progression.
- 25 days annual leave
- Work remotely anywhere in the world for one week per year
- Free barista-made coffee every day
- Monthly lunch clubs
- A day off for your birthday
- A central Sydney location with easy access to transport and amenities.
